TapNSave Support & Assistance Center

Since when is Tap N Save in this industry? ⌄

We are serving our customers since 2021. Since the beginning, we have served more than 8,000 customers.

How many businesses use Tap N Save? ⌄

Tap N Save has served 8,000+ shop owners, professionals, and service businesses across India.

What is Tap N Save's customer rating? ⌄

Tap N Save is rated 4.7 out of 5 stars by verified customers.

What is the price range of Tap N Save products? ⌄

Products range approximately from ₹499 to ₹4,000 depending on the material, type, and customization. Metal cards are priced higher than PVC cards. Discounts and combo offers are regularly available.

Are there discounts available? ⌄

Yes. Tap N Save regularly offers seasonal discounts, combo deals, and addon discounts. Discounted pricing is shown clearly on each product page.

What are the shipping options? ⌄

Standard Shipping: Free, 3–7 business days. Express Shipping: ₹149 flat rate, 1–3 business days.

How long does order processing take? ⌄

Orders are processed in 1–2 business days. Orders placed before 12 PM IST may be processed the same day.

Does Tap N Save ship internationally? ⌄

No. Tap N Save currently ships within India only.

Will I receive a tracking number? ⌄

Yes. A tracking number is provided after the order is dispatched.

What payment methods are accepted? ⌄

Tap N Save accepts online payments through Razorpay, which supports credit/debit cards, UPI, net banking, and digital wallets.

What is the refund/return policy? ⌄

Refunds are processed within 2–4 business days for eligible cases. Eligible cases include: damaged or moulded product (report with photo within 48 hours of delivery), failed adhesive. Applicable for all hardware failures.

What is the warranty on NFC cards? ⌄

0–30 days: Free replacement. 31–90 days: 50% discount on replacement. 91 days–6 months: 25% discount code. 6 months–1 year: 10% discount code. Applicable for all hardware failures.

Can I cancel my order? ⌄

Orders can be cancelled within 4 hours of placement or before initiation of prototype or card design (whichever is earlier). After that, the order may already be in processing.

What should I do if my card arrives damaged? ⌄

Take a clear photo of the damage and report it to support@tapnsave.in within 48 hours of delivery. A replacement will be arranged as per the warranty policy.

How can I contact Tap N Save? ⌄

Email: support@tapnsave.in | Phone: +91 9057890578 | Website contact form: tapnsave.in/contact-us. Response time is typically within 24 hours.

Does Tap N Save offer bulk orders? ⌄

Yes. Tap N Save caters to bulk and corporate orders. Customers can contact the team via email or phone for bulk pricing and customization options.

Does Tap N Save offer partnership or reseller programs? ⌄

For partnership or reseller inquiries, contact the team at support@tapnsave.in or +91 9057890578.

What is TapnSave, and how does it work? ⌄

TapnSave offers cutting-edge digital business card solutions designed for swift and efficient contact information sharing. By tapping your NFC-enabled TapnSave product on a compatible device, a link to your contact details promptly opens, ready for saving. When a person taps your TapnSave product or scans its QR code, a notification pops up on their mobile device. Tapping the notification opens your contact information in their browser, without the need for additional apps. For older phones lacking NFC capabilities, the QR code on the card's back facilitates seamless sharing of your information.

Can I update my information on my TapnSave card? ⌄

you can easily update your information on your Tapnsave card at any time. This ensures that your contacts always have access to your most current details

Does the other person need an app to receive my info? ⌄

Absolutely not! 😊 The recipient doesn't need a Tapnsave product or a dedicated app to access your information. Your profile will automatically open in their smartphone's web browser, which is universally available. Explore our complete range of Tapnsave smart products: All Products → 📱💼

Can I customize my TapnSave card? ⌄

Yes, you can customize your TapnSave card with your personal branding, including your name, photo, company logo, and contact details. This allows you to make a lasting impression on your contacts.

Is TapnSave secure and private? ⌄

Yes, TapnSave prioritizes security and privacy. Your information is securely stored on the card, and you have full control over what details you choose to share. Tapnsave does not store your data on external servers, ensuring your information remains private.

Which phones work with TapNSave? ⌄

The card is compatible with most smartphones manufactured within the past 4–5 years. iPhones (7 and newer) allow card reading automatically from iOS 13 onward. Older models may require manual NFC scanning via Control Center. Android devices with NFC enabled (usually found in Settings > Connected devices > NFC) are supported

What should I do if I lose or damage my TapNSave card? ⌄

No Worries, Contact our support team and we will create a new card. Any stored data or links remain manageable via your profile

Is there a recurring fee or subscription for my card's digital profile? ⌄

You don't need to pay for first year, and from next year onwards, we take only Rs. 99/- for year. This small amount will help us in upgrading and adding up multiple features in your card.

What is Tap N Save? ⌄

Tap N Save is an Indian company that sells NFC-enabled smart business cards and QR-based tabletop standees. These products help business owners and professionals instantly share their contact details, social media links, websites, and collect Google reviews — all with a single tap. No app is required.

What products does Tap N Save sell? ⌄

Tap N Save sells three main product lines: (1) NFC Business Cards — Metal and PVC cards with NFC chips, (2) Tabletop QR Standees — for restaurants, hotels, and retail stores, (3) Combo Packages — bundled card + standee deals.

What is a Metal NFC Card? ⌄

Metal NFC cards are premium-quality business cards made of metal (available in Black, Gold, Silver). They contain an embedded NFC chip that, when tapped by a smartphone, instantly opens a digital profile with the user's contact details, social links, website, and more.

What is a PVC NFC Card? ⌄

PVC NFC cards are standard plastic business cards with an embedded NFC chip. They are a budget-friendly option compared to metal cards but offer the same tap-to-share functionality.

What is a Personalized PVC Card? ⌄

A personalized PVC card allows customers to add their own photo, logo, name, and contact details on the card design. These are custom-made to order.

What is a Mandala NFC Card? ⌄

Mandala cards feature heritage-inspired Indian art designs (mandala patterns). They are NFC-enabled and appeal to customers who want a culturally rich, artistic design for their business card.

What is a Google Review Card? ⌄

A Google Review Card is an NFC card specifically designed to help businesses collect Google reviews instantly. When a customer taps it, they are taken directly to the business's Google review page.

What is an Instagram Card? ⌄

An Instagram Card is an NFC business card designed for social media creators and businesses. When tapped, it directs users straight to the cardholder's Instagram profile.

What is a YouTube Card? ⌄

A YouTube Card is an NFC business card for content creators and businesses. When tapped, it directs users straight to the cardholder's YouTube channel.

What is a UPI Payment Card? ⌄

A UPI Payment Card is a non-NFC card that displays a static UPI QR code, allowing customers to scan and pay the business owner instantly. It is ideal for shopkeepers, vendors, and small businesses.

What is a Tabletop Standee? ⌄

A tabletop standee is a physical display unit placed on a table (e.g., in a restaurant or shop). It contains QR codes that customers can scan to access menus, reviews, social links, or payment pages. Tap N Save offers Single QR, 2 QR, and 3 QR standee options.

What is a Single QR Standee? ⌄

A single QR standee has one QR code on it. It is best for businesses that want to direct customers to a single destination (e.g., Google reviews or menu).

What is a 2 QR Code Standee? ⌄

A 2 QR standee has two QR codes, allowing businesses to link two different destinations (e.g., Google review + Instagram).

What is a 3 QR Code Standee (Triple QR)? ⌄

A 3 QR standee has three QR codes. It is the most versatile standee, suitable for businesses wanting to share multiple links (e.g., Google reviews + menu + social media).

How does an NFC card work? ⌄

1. The customer taps their NFC-enabled smartphone on the card. 2. The phone reads the NFC chip. 3. A digital profile or link instantly opens on the phone — no app installation required. The profile can contain contact details, social media links, website URL, and more.

Does the recipient need an app to use the NFC card? ⌄

No. NFC is built into all modern smartphones. The recipient simply taps their phone on the card and the digital profile opens in their browser automatically.

How does the QR standee work? ⌄

Customers scan the QR code on the standee using their phone camera. The QR code redirects them to a webpage (e.g., a Google review page, menu, or social media profile). No special app is required.

Can customers customize their NFC card? ⌄

Yes. Customers can customize their cards with their name, job title, company logo, contact number, email, website, social media links, and a photo (for personalized PVC cards). 31+ pre-designed templates are available.

How many design templates are available? ⌄

Tap N Save offers 31+ pre-designed templates. Customers can also request custom designs with branding.

Where is the NFC sensor located on iPhones? ⌄

The NFC sensor on iPhones is located at the top-center of the phone near the Apple logo on the back. You can watch the video on our help center page for more details.

How do I use an NFC card with my phone? ⌄

1. Enable NFC in your phone settings. 2. Hold your phone 1–2 inches above the NFC card. 3. Move the phone around the center-back area of the card until a connection is made. 4. On iPhones, the phone must be unlocked. 5. Avoid using thick metal phone cases as they may block the signal.

Does a QR standee work on all phones? ⌄

Yes. Any smartphone with a camera and a QR scanning app (or built-in camera QR support) can scan the standee. No special hardware is required.

What materials are NFC cards made of? ⌄

Tap N Save cards are available in two materials: Metal (stainless steel-based, premium finish) and PVC (standard plastic, similar to a credit card). Both are durable and long-lasting.

What is a Combo Package? ⌄

A combo package bundles one or more NFC cards with a tabletop standee at a discounted price. It is ideal for business owners who want both a personal card and a table display.

Which phones are compatible with NFC cards? ⌄

Compatible iPhones: iPhone 7 and newer (requires iOS 13+). Compatible Android phones: Samsung Galaxy S7+, Google Pixel 2+, OnePlus 6+, Mi/Redmi/Oppo/Vivo/Realme NFC models, Motorola G and Edge series. Note: Older phones and non-NFC models cannot read NFC cards.

Do you offer customization in standees ⌄

Our Tabletop Standees fully support customization — you can add your logo, adjust QR code placement, choose the number of QR codes, and apply custom branding. Contact our team for design assistance.

My NFC card is not scanning. What should I do? ⌄

1. Make sure NFC is enabled on your phone (Settings > Connections/NFC). 2. Remove thick metal phone cases which can block NFC. 3. Hold your phone close (1–2 inches) to the center of the card and move slowly. 4. Make sure your phone screen is ON and unlocked (required for iPhones). 5. Try placing the top-back of an iPhone over the card, or the center-back of an Android.

My iPhone is not reading the NFC card. What should I do? ⌄

1. Ensure your iPhone is iPhone 7 or newer. 2. Update to iOS 13 or higher. 3. Unlock the phone first — iPhones require the screen to be unlocked for NFC. 4. Hold the TOP of the iPhone (near the camera) over the card. 5. Avoid thick or metal phone cases.

My Android phone is not reading the NFC card. What should I do? ⌄

1. Go to Settings > Connections > NFC and enable it. 2. Hold the back-center of the phone over the card. 3. Keep the phone still for 1–2 seconds after placing it. 4. Try with the phone case removed. 5. Check if your Android model supports NFC — not all budget Android phones have NFC.

The NFC card worked before but is not working now. Why? ⌄

Possible reasons: 1. NFC was accidentally disabled on the phone. 2. The card was physically damaged (bent, scratched). 3. A new phone case is blocking NFC. Try re-enabling NFC and removing the case. If the card is physically damaged, contact support for a replacement.

How do I track my order? ⌄

You will receive a tracking number via email/WhatsApp after your order is dispatched. Use this number on the courier's website to track your delivery.

How long will my order take to arrive? ⌄

Standard Shipping: 3–7 business days after processing. Express Shipping: 1–3 business days. Order processing takes 1–2 business days.

Can I change my order after placing it? ⌄

Contact Tap N Save immediately at support@tapnsave.in or +91 9057890578. Changes may be possible if the order has not yet started processing. Orders cannot be modified once dispatched.

Can I cancel my order after placing it? ⌄

Orders can be cancelled within 4 hours of placement or before designing or prototyping is initiated (whichever is earlier). Contact support@tapnsave.in or call +91 9057890578 immediately.

I entered the wrong delivery address. What should I do? ⌄

Contact support immediately at support@tapnsave.in with your order number and correct address. If the order has not been dispatched, the address can be corrected. If already dispatched, re-shipping charges will apply.

My order has not arrived. What should I do? ⌄

Allow up to 5 business days after dispatch before raising an inquiry. If it has been more than 5 business days, contact support@tapnsave.in with your order number and tracking details.

My package appears lost. What should I do? ⌄

First, contact the courier company with your tracking number. If the courier confirms the package is lost, contact Tap N Save at support@tapnsave.in — lost packages are covered and a resolution will be arranged.

My card arrived damaged. What should I do? ⌄

Take a clear photo of the damage and email it to support@tapnsave.in within 48 hours of delivery with your order number. A free replacement will be arranged within the 0–30 day warranty period.

Can I return the product if I don't like it? ⌄

If the product is damaged or defective, contact support within 48 hours for a replacement. Since all products are customized, returns are not accepted for change of mind.

How long does a refund take to process? ⌄

Since this is a customized product, we do not offer refunds. However, you can request a replacement as per our replacement/warranty policy.

I want to update the information on my NFC card. Can I do that? ⌄

The information linked to your NFC card can be updated through your Tap N Save account (if the card is linked to a digital profile). You can log in at https://share.tapnsave.in and enter your credentials to access and update your data. For physical design changes, a new card must be ordered.

Is my phone compatible with Tap N Save NFC cards? ⌄

Compatible phones include: iPhone 7 and newer (iOS 13+), Samsung Galaxy S7+, Google Pixel 2+, OnePlus 6+, and most modern NFC-enabled Android phones. If your phone is older than 2016 or is a budget model without NFC, it may not be compatible. Check your phone's NFC support in Settings.

I have an older phone without NFC. Can I still use Tap N Save products? ⌄

Yes. QR codes can be added to cards and all tabletop standees use QR codes. You can scan these with any smartphone camera — no NFC required.

How do I contact Tap N Save customer support? ⌄

Email: support@tapnsave.in | Phone: +91 9057890578 | Contact form: tapnsave.in/contact-us. Support is available during business hours and typically responds within 24 hours.

I need NFC cards for my entire team. Can Tap N Save help? ⌄

Yes. Tap N Save handles bulk and corporate orders with custom branding and volume pricing. Contact support@tapnsave.in or call +91 9057890578 with your requirements.

Do I need to activate my NFC card when I receive it? ⌄

Most Tap N Save cards are pre-configured before shipping. If any activation or setup is needed, instructions will be included with the product. Contact support if you face any issues.

My QR code is not scanning. What should I do? ⌄

1. Ensure your phone camera is focused properly on the QR code. 2. Make sure there is adequate lighting. 3. Try a different QR scanner app. 4. Check if the QR code is physically damaged or dirty — clean it gently if needed. If the QR code is unreadable due to damage, contact support for a replacement.