| TapNSave

1. Order Processing Time

Orders are processed within 1 to 2 business days after payment confirmation. Orders placed before 12 PM IST may be processed on the same day. We do not process orders on weekends or public holidays.

2. Shipping Options & Delivery Estimates

Standard Shipping (India): Delivered in 3 to 7 business days nationwide.
Express Shipping (India): Delivered in 1 to 3 business days (available at checkout).
International Shipping: Currently we do not ship internationally.

3. Shipping Charges

Standard Shipping: No additional charges.
Free Shipping: No additional charges.
Express Shipping: Flat rate of ₹349 (additional).

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You may track your order using the courier’s website or contact us if delivery updates are delayed.

5. Undeliverable, Refused, or Incorrect Address

Please ensure your delivery address is accurate. If your order is returned due to an incorrect address, refused delivery, or undeliverable as addressed, re-shipping charges will apply.

If a package is lost or damaged after confirmed delivery, please contact the courier first. If tracking status is inaccurate, inform us via email at contact@tapnsave.in.

6. Delays & Service Interruptions

While we aim to deliver within estimated timelines, delivery may be delayed due to external factors such as high-volume periods, carrier issues, regional disruptions, or weather. Allow up to 10 business days before reaching out if no updates appear in your tracking link.

7. Cancellation & Modification Requests

Please contact us within 4 hours of placing your order if you need to change or cancel it. Once the order is processed and dispatched, modifications or cancellations can't be guaranteed but we'll do our best to assist.

8. Returns & Refunds

This policy works in conjunction with our existing Refund Policy. Shipping charges are non-refundable unless the issue is due to our error (e.g., product defect, wrong item shipped).