Refund Policy – TapNSave NFC Cards

At TapNSave, we strive to ensure a smooth experience for every customer. Please read our refund and replacement policy carefully to understand how we handle specific cases.

Returns

We do not accept product returns. However, you may be eligible for a refund or replacement under certain conditions. To process a request, you must provide:

Proof of purchase (order number)
Confirmation that the product has not been delivered, based on official carrier tracking

Replacements & Refunds (If Applicable)

You may be eligible for a free replacement under the following conditions:

Your TapNSave NFC Card is scratched or physically damaged (must be reported with photo evidence within 48 hours of delivery)
The card does not stick properly to your phone or case
You're unable to activate or use the card despite following support guidance

For activation or compatibility issues:

Please contact our support team at contact@tapnsave.in
Most issues can be resolved with troubleshooting assistance
If the issue persists after a replacement, you may be eligible for a full refund

If a defect cannot be confirmed, you may be eligible for a partial refund at our discretion.

Refund Process

Once your refund is approved:

You will receive a confirmation email
Refunds are processed to your original payment method within 2–4 business days

Warranty Policy

TapNSave NFC Cards come with a limited warranty covering adhesive and functional issues:

Time Since Delivery	Warranty Coverage
0–30 Days	Free replacement
31–90 Days	50% off
91 Days–6 Months	25% off replacement code
6 Months–1 Year	10% off replacement code

To claim a warranty benefit, contact our team at contact@tapnsave.in with your order details and issue description.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again
Contact your credit card company – processing may take time
Contact your bank – posting delays are common

If you’ve completed these steps and still haven’t received your refund, please email us at contact@tapnsave.in.

Sale Items

Only regular-priced items are eligible for refunds. Sale or discounted items are non-refundable.

Exchanges

We do not offer exchanges.

Shipping Information

As we do not accept returns, shipping details for returned items are not required.

Contact Us

If you have any questions, concerns, or complaints regarding this policy, please reach out to us at:

Email: contact@tapnsave.in